|
|
Price Matching
We make every effort to ensure that our pricing is competitive with other shops that sell the same item. If you do happen to find a deal on an item lower than the price on our website, CONTACT US! If we can verify the price we will match it. Some exclusions do apply, but for the most part -- just give us a call and give us a chance to take care of you. 99.9% of the time we can. And chances are we have it in stock.
Price guarantee applies to factory sealed, new product only. Previously used or opened floor models, demos, refurbs, items sold at auction, and certain other sale items do not qualify for price matching. The price must be verifiable through a mail order catalog or vendor's website. We will make every attempt to match sale pricing and other special/email/telephone pricing but do not guarantee it. Our price match policy considers the total price to you, the purchaser, exclusive of tax but inclusive of shipping (e.g., if we offer an item at $1100 shipped and another vendor offers it at $1050 plus $100 shipping, we are already below their price and will not reduce our price further).
As always if you have any questions regarding our pricing or this policy, please call us at 1-800-364-1975.
Returns
We cannot accept returns on parts that have been used or installed. No returns will be accepted after 30 days. No returns on non-stocked or special order items. You must receive an RMA number before returns can be made. Please email rma@mphparts.com for a return authorization number. All returns must be made within 30 days of purchase date, and must be in original packaging, inclusive of all materials originally in the package (instruction manuals, etc.). A 20% Restocking Fee may be applied. Returns must be accompanied with a copy of the invoice AND a completed return form or they will not be accepted.
Shipping
Shipping and Insurance are additional on each item unless otherwise specified. Other methods of delivery may be available upon request for an additional charge. Please e-mail if you have any questions regarding shipping charges on a specific product.
Shipments to Alaska, Hawaii, Puerto Rico, APO and FPO addresses, and some international orders may be shipped via US Mail regardless of shipment method selected. These orders may be subject to additional charges over the shipping charges listed when checking out. Any order over $150 that is shipped via US Mail will incur a $10 charge over regular shipping. Please e-mail if you would like more information on this.
Orders shipped via UPS will receive tracking numbers via email after their order has shipped. Customers may track their packages via the carrier's tracking page.
Warranty
All of the products sold by MPH Motorsports, regardless of the manufacturer, are designed for racing and/or offroad applications. Most of our manufacturers offer NO WARRANTY on their products, either expressed or implied, due to the tremendous strain placed on the parts when used for racing. Many of these products are not legal for use on public highways. If you have a question about the warranty on a specific product, please e-mail sales@mphparts.com. Buyer assumes all risk and liability associated with these products.
Privacy
MPH Motorsports collects certain personal information during account registration and order checkout. This information may include name, gender, address, telephone number, and customer vehicle data. However, MPH Motorsports will never share, give away, or sell your personal information. All personal information collected by MPH Motorsports is used only for order fulfillment and internal marketing purposes only.
We use industry strandard SSL encryption technology during all exchanges of personal information.
Emissions
MPH Motorsports is not responsible for parts not being smog-legal in your area. Many parts are not legal for sale or use in California, or on any pollution controlled vehicle. It is your responsibility to be aware of your local emissions laws and checking for legality of any parts purchased. If you have any questions about the emissions-legal status of a certain part, please email us for assistance.
|
|
|
|